TEC-SWEEP for Workstations and Servers

This is the most popular TecSecure offering providing complete “Peace of Mind.” Includes all features of Tec-Essentials with the addition of:

  • 24x7 Monitoring and Alerting for performance, services, security and backups
  • Unlimited onsite travel charge and remote support for device, hardware and service warranty required
  • Unlimited Help Desk for device end user, user management
  • Managed black/white listed software
  • Printer, Scanner Management (Requires a valid manufacturer support contract)
  • CBAM™ (Core Business Applications Management) maintenance including Adobe Reader/Flash/Shockwave, Java, web browsers, etc.
  • LOB software management (requires LOB contract) (Installs/updates charged hourly)
  • Complete hardware vendor and warranty management
  • Monthly meetings
  • 10% discount on rates and other services (hardware/software not applicable)